Legal

Privacy policy

What we collect, why we collect it, and the choices you have.

Draft for review. This page isn't final until the details in square brackets are filled in and it has had a legal review.

Who we are

CrownBench is provided by [company legal name], [registered address]. You can reach us at [contact email].

What we collect

When you ask for a demo or a free trial, we collect your name, lab name, work email, country and the plan you're interested in.

When a lab uses CrownBench, we store the information it enters. This includes staff and client details, and case details such as patient names and uploaded files.

How we use it

We use these details to reply to you and arrange the demo or trial. We use lab data only to provide the service, support it and keep it running.

Patient information

The lab decides what patient information goes into CrownBench and is responsible for having the right to use it. We handle that information on the lab's behalf.

Who we share it with

We share data only with the providers we need to run the service, such as hosting: [list of providers]. We don't sell personal information.

How long we keep it

We keep demo and trial request details for [period]. We keep lab data while the subscription is active and for [period] after it ends.

Your choices

You can ask to see, correct or delete your personal information by writing to [contact email]. If your details were entered by a lab, we may need to pass your request to that lab.

Changes to this policy

We'll post any changes on this page and update the date here. Last updated: [date].