Legal

Terms of service

The terms your lab agrees to when it uses CrownBench.

Draft for review. This page isn't final until the details in square brackets are filled in and it has had a legal review.

The agreement

These terms are between your lab and [company legal name], [registered address]. By using CrownBench, your lab agrees to them.

Plans and limits

Each plan includes the branches, users and cases shown on the pricing page. If your lab goes over a limit, we'll tell you and suggest the plan that fits.

Fees and billing

Plans are billed monthly, or yearly in advance. A one-time fee covers setup and data import. Fees don't include taxes unless we say so.

If a payment is late, we may limit access after giving notice: [notice period].

Trial

Your lab can try any plan free for 30 days on a working setup. No card is needed.

Your data

Your lab owns the data it puts into CrownBench and is responsible for having the right to use it, including patient information. You can ask for a copy of your data when your subscription ends: [export terms].

Your users

Your lab controls who gets access, including clinic and doctor logins, and is responsible for how those accounts are used. Keep passwords private.

Availability and changes

We work to keep CrownBench available, but we can't promise it will never be interrupted. We may improve or change features over time.

Liability

[Limit of liability, to be set with legal review.]

Ending the subscription

Either side can end the subscription: [notice period and refund terms].

Governing law

These terms are governed by the laws of [country or state]. Last updated: [date].